Privacy Policy

BackUp Solutions, Inc. respects your right to privacy. When you visit backupsolutions.com, you may be providing information to BackUp Solutions, Inc. on two different levels about your visit:

Anonymous statistics collected as you browse the site, and Personal information you knowingly give us. We want you to be aware of how we handle this information.

Our Commitment to Your Privacy

BackUp Solutions, Inc. would like to assure you that we do not:

• Collect personal information from you unless you provide it to us.
• Sell the names and addresses of our site visitors to outside parties.
• Provide the names and addresses of our site visitors to outside partiess.

BackUp Solutions, Inc. does:

• Safeguard customers' information from unauthorized access.
• Collect, maintain and use customer information as necessary to provide the most helpful and targeted products and services to meet customers' needs (e.g., customer care, or new products or services).
• Honor customers' requests to remove their names from our telephone or mail solicitation lists in a timely manner. Simply submit an | Unlist Request.
• Maintain confidentiality of customer information when undertaking projects with other companies.

BackUp Solutions, Inc. has always valued your privacy, and we reinforce this belief throughout our organization. Your information will be protected as described unless the specific web page states otherwise.

Information this Site Gathers/Tracks

Statistics about your visit

As you browse the site, BackUp Solutions, Inc.’s web servers collect information about your visit, not about you personally. Via web server logs, we monitor statistics such as:

• How many people visit our site
• Which pages people visit on our site
• From which domains our visitors come (e.g., google.com, yahoo.com or aol.com)
• Which browsers people use to visit our site

While we gather this information, none of it is associated with you as an individual. We use these statistics to improve our web site, to monitor its performance, and to make it easier for you and other visitors to use.

Organizational and Personal information you knowingly give us

Within backupsolutions.com, you may be asked to provide personal or organizational information in order to purchase or receive information about software or subscription service, or register for an event or training. This information may range from your generic zip code, to your specific phone number, account number, credit card number, e-mail address, organization URL, mailing address, and organizational size.

Use of the Information this Site Gathers/Tracks

Your IP Address and Host Name
BackUp Solutions, Inc.’s web sites log Host Names and IP addresses (when the Host Name is not available) for systems administration and security purposes. These logs are monitored and analyzed to maintain systems and information security and allow us to constantly improve the value and the availability of the Web content.

BackUp Solutions, Inc. Registration & Request-for-Information Forms
To secure a place at events, receive special offers and information, and/or for some downloads, all backupsolutions.com visitors will be required to complete registration or request-for-information form(s). These forms require users to provide accurate contact information (such as name and email address) and references that help us better serve you. Your name and email address may be used to send you information about our company, product updates, special offers, newsletters, etc. Visitors who wish to remove their information from our database so as to avoid receiving future communications may submit an | Unlist Request.

Cookies
A cookie is a small, encrypted data string our server writes to your hard drive that contains your unique BackUp Solutions, Inc. User ID. We use cookies to deliver web content specific to your interests and to control access to BackUp Solutions, Inc. premium content. A cookie cannot be used to access or otherwise compromise the data on your hard drive. You can choose to change your browser settings to disable cookies if you do not want us to establish and maintain a unique BackUp Solutions, Inc. User ID. Please be aware that cookies may be required to complete certain functions on backupsolutions.com or related subsites.

Sharing of the Information this Site Gathers/Tracks
BackUp Solutions, Inc. will not share customer proprietary network information with other BackUp Solutions, Inc. affiliate companies, unless you give BackUp Solutions, Inc. permission to do so (either online, or via phone or mail).

Information Security
We have security measures in place to protect the loss, misuse and alteration of information under our control. When you place an order for our product or service, the information you submit is encrypted using the Secure Sockets Layer (SSL) protocol.

Links to Other Sites
The BackUp Solutions, Inc. web site contains links to other web sites. Please be aware that our privacy policy does not apply to these sites unless specified.

Opt-out Policy
Visitors who wish to remove their information from our database to not receive future communications may fill out either the Complete Unlist Request or the Email Unlist Request. If you are an existing customer and would like to cancel your service, please submit a | Support Request.

Privacy & HIPAA Reference

The Backup Solutions software sends and stores data in an encrypted, archived format that is not accessible to users who do not possess the encryption key and password for the account that backed up the data. Backup Solutions employs strict policies on releasing this secure information.

No software is HIPAA compliant. Backup Solutions makes our software as secure as possible by allowing the ability to password protect your Agents (client software), select your unique encryption key, keeping audit trails of activity, and having industry-leading security standards. It is the responsibility of the customer to ensure that proper security is installed and used by the end user.